PRIVACY POLICY

 

Welcome to www.globalwineaccess.com,World Link Business Solution Limited trading as Global Wine Accessand/or its affiliates (“GWA”). At GWA we offer a wide range of services (for example, hosting of links of wine merchants, gift cards, GWA video, membership, media library, GWA devices or applications).

 

We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (“the Policy”) carefully as it contains important information about how we will use your personal data.

 

For the purposes of the Personal Data (Privacy) Ordinance (Cap 486), we are the data user (i.e., the company who either alone or jointly or in common with other persons, controls the collection, holding, processing or use of your personal data).

 

Collection of Personal Data

We will obtain personal data about you including but not limited to your name, address, contact details, date of birth, membership number, payment detailswhenever you complete an online form or communicate with us by email, fax or in writing.

 

For example, we will obtain your personal data when you register to use this website, send us feedback, post material, contact us for any reasons, sign up to a service, enter a competition, purchase products or services. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of use set out below.

 

Use of Cookies

We may monitor your use of this website through the use of cookies and other online tracking devices e.g. web beacons, action tags, Local Shared Objects, single–pixel gifs and the like on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time)
  • obtain information about your preferences, online movements and use of the internet
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand ourvisitor AND/OR customer requirements and interests
  • target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests
  • make your online experience more efficient and enjoyable

 

Purposes for Use

We will use your personal data for the purposes described hereunder. These purposes include:

  • to help us identify you and any accounts you hold with us;
  • verifying your eligibility to register with us and for administration and maintaining your registration;
  • research, statistical analysis and behavioural analysis;
  • providing customers service;
  • facilitate communication between buyers and sellers and processing transactions;
  • customer profiling and analysing your purchasing preferences;
  • marketing;
  • fraud prevention and detection;
  • billing and order fulfilment;
  • settlement of payments;
  • credit scoring and credit checking;
  • customising this website and its content to your particular preferences;
  • to notify you of any changes to this website or to our services that may affect you;
  • security vetting;
  • improving our services; and
  • providing additional products and services and benefits to you, including special offers, promotions, loyalty and reward programmes from GWA;
  • matching personal information with other data collected for other purposes and from other sources (including third parties) in connection with the provision, marketing or offering of wine products and services;
  • administering contests, competitions and marketing campaigns;
  • organizing promotional events and corporate social responsibility projects;
  • develop our business i.e. sell or buy stores, subsidiaries, or business units or sell our business;
  • purposes which are reasonably related to the above.

 

Disclosure of Personal Data

We may disclose your personal data to:

  • other companies within our group;
  • our agents and service providers;
  • companies who host their links or sites to this website;
  • credit reference agents;
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity;
  • leads generation,administering contests, competitions and marketing campaigns, management for marketing products and services in connection with or offered by our preferred partners;
  • where permitted by law, your personal information may be disclosed, to the vendors or other third-party service providers in connection with promotions and services offered by GWA.

 

Data Security

We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by a password and username that are unique to you
  • we store your personal data on secure servers
  • payment details are encrypted using SSL technology

 

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

 

Monitoring

We may monitor and record communications with you (such as telephone conversations and e–mails) for the purpose of quality assurance, record of transaction, training, fraud prevention and compliance.

 

Credit Checking

To enable usand other companies in our group to make credit decisions about you and members of your household and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.

 

Information About Other Individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his or her behalf and has agreed that you can:

  • give consent on his or her behalf to the processing of his or her personal data;
  • receive on his or her behalf any data protection notices;
  • give consent to the transfer of his or her personal data abroad; and
  • give consent to the processing of his or her data.

 

Transfer of Data Out of HKSAR

When you signed up for membership of this website you agreed that we may transfer your personal data to countries outside the Hong Kong Special Administrative Region. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.

 

Request for Data

You have the right, subject to the payment of a small fee of HK$200, to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing;
  • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);
  • attach a cheque in the amount of HK$200 made payable toWorld Link Business Solution Limited; and
  • specify the personal data you want access to, including any account or reference numbers where applicable.

 

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • put your request in writing;
  • provide us with enough information to identify you (e.g. account number, username, registration details); and
  • specify the information that is incorrect and what it should be replaced with.

 

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  • put your request in writing(an e–mail sent to info@globalwineaccess.com with a header that says ‘Unsubscribe’ is acceptable);
  • provide us with enough information to identify you (e.g. account number, username, registration details); and
  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. e–mail or telephone), please specify the channel you are objecting to.

 

Our Contact Details

We welcome your feedback and questions. If you wish to contact us, please send an e–mail to Legal Department at info@globalwineaccess.com ofwww.globalwineaccess.com or you can write to us at

TheLegal Department

Global Wine Access

5/F., Far East Consortium Building,

121 Des Voeux Road, Central, Hong Kong.

 

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. Any changes to this Privacy Policy will be communicated by us posting an amended and restated Privacy Policy on this site. Once posted on this site the new Privacy Policy will be effective immediately. You agree that any information we hold about you (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.